Using hooks

Hooks allow you to extract stateful logic from a component, so it can be tested and reused independently.

Users with task management permissions can create hooks to trigger specific

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, such as sending notifications when

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occur. Follow the instructions below to set up roles for hooks scope usage:

»Manage hooks roles

Hooks can be linked to different events and define what will happen when they are triggered. Below you can find a list of all possible triggers for each hook.

Process

• unique result
• only one rule will match, or no rule

Swimlane

• rule outputs are prioritized
• rules may overlap, but only match with the highest output priority counts

Stage

• unique results
• multiple rules can be satisfied
• all satisfied rules must generate the same output, otherwise the rule is violated

Creating a hook

To create a new hook, follow the next steps:

1. Open
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   .
2. Go to Task Manager and select Hooks.
3. Click New Hook (you can also import or export a hook).
4. Fill in the required details.

Types of hooks

There are three types of hooks you can create in Task Manager:

• process hooks
• swimlane hooks
• stage hooks

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Swimlane and stage hooks can be configured with an SLA (time when a triggered process is activated).

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Dismiss SLA is available only for hooks configured with SLA.

Here you can find more information about the SLA - duration formatting.